Frequently Asked Questions
Everything you need to know about your Bala journey.
How do I clean my Bala Bangles?
For daily maintenance, wipe the silicone surface with a damp cloth and mild soap. For a deeper clean, you can use a gentle, non-abrasive household cleaner. Ensure they are completely dry before your next workout.
What is your return policy?
We offer a 30-day return window for all unused products in their original packaging. Please note that for hygiene reasons, items that show signs of wear or sweat cannot be returned.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout based on your specific region.
Are the weights adjustable?
While individual weights are fixed, our Bala Bangles are designed with an ultra-strong velcro elastic band, allowing you to achieve a custom, snug fit on either your wrists or ankles.
How long does shipping take?
Standard domestic orders typically process within 1-2 business days and arrive within 5-7 business days. Expedited shipping options are available if you need your gear sooner.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through partners like Afterpay.